Privacy Policy

Introduction

pronavestudio.com is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our financial coaching services. We are committed to transparency and compliance with South African privacy laws, including the Protection of Personal Information Act (POPIA).

Information We Collect

We collect the following types of information to provide our financial coaching services:

• Personal identification information including name, email address, phone number, and physical address
• Financial information such as income levels, investment experience, financial goals, and risk tolerance
• Technical information including IP address, browser type, device information, and website usage data
• Communication records including emails, phone calls, and session notes from coaching interactions

How We Use Your Information

We use your personal information for the following purposes:

• To provide personalized financial coaching services and develop customized investment strategies
• To communicate with you about your coaching program, schedule sessions, and provide updates
• To improve our services, analyze usage patterns, and enhance user experience
• To comply with legal obligations and protect against fraud or unauthorized access

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website and provide personalized content.

For detailed information about our cookie usage, please review our Cookie Policy

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent for specific purposes
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety, or that of our users

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

Your Rights

Under South African privacy law, you have the following rights regarding your personal information:

• Right to access and receive a copy of your personal information
• Right to correct inaccurate or incomplete personal information
• Right to request deletion of your personal information under certain circumstances
• Right to object to or restrict the processing of your personal information

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the new Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, please contact us using the information provided in our contact section.